how can we help?
Do you offer a delivery service?
Yep! We offer return delivery for just $75* - we'll even set up and pack down the games for you. If you're just after one-way delivery then it's $50*.
*these prices are for deliveries within 30km of Maylands - check out our map, here - for areas outside this radius please get in touch and we'll quote you 😊
Alternatively - you're welcome to
pick up your items from our Maylands location for free (yay!). Pick up is the business day before your event, return is due the business day after.
Simply select your delivery option when filling out your order form and we'll arrange it with you.
I can see your prices, but how many hours does that get me?
Our hire terms for all our items are for one 24 hour period, giving you heaps of time to enjoy your games ☺️
This doesn't include the pick up day and drop off day - we include those for free! If you're picking your items up from our Maylands address, pick up is the business day before your event and return is the business day following. So, if your party is on Saturday night you can pick up your items on Friday afternoon (and get some practice in on Friday night so you can wow your guests with your amazing skills on Saturday) then return them anytime up until 6pm on Monday. Easy!
P.S. If there's a public holiday, pick up/drop off reverts to the preceeding/following business day.
P.P.S. You can also hire our items for longer if you like - it's +25% of the initial hire cost for each additional day.
Will my hire items fit in my car?
Our games pack up very nicely, and even the giant games will fit in a standard sized car. As a rough guide, the Giant Connect 4 is approximately 95cm x 85cm and is relatively flat… you’ll need a large boot or a back seat. Giant Jenga packs up to about 25cm x 40cm x 55cm… it’s very heavy though (about 24kg!) so please bring some muscle as we can’t carry it for you!
How does payment work?
Once we confirm that your requested items are available we’ll send you an invoice. To secure your booking, just pay 20% deposit (final payment is due at least 5 days prior to pick up/delivery).
Bookings made less than 5 days prior to the event date must be paid in full on receipt of the invoice.
Our payment options include bank transfer and credit/debit card. Payment details will be sent with your invoice.
Where are you located?
We work from home! Lucky us :) We’re located at 18B Joseph Street, Maylands, WA.
Please note we are open by appointment only.
What are your terms & conditions?
The usual stuff. But in plain English we’ll provide you with quality items, we ask that you look after them, use them only as they were intended to be used (giant pick up sticks are not swords!), and then return them to us in a good condition on the agreed date!
For our full T&Cs, please click
here. You’ll need to make sure you click the box showing that you’ve read and agree to these prior to submitting your order form.
Do you charge a bond?
A security bond may be charged on some items and/or packages. We’ll confirm this with you when we receive your booking request.
The bond will be returned to you in full once we receive the goods back at the agreed time and in good condition.
How do I know if my items are available?
We have multiple stock of all our items but they do book out quickly, especially from November - February, so we recommend booking early!
There are different quantities available for different items. When you are browsing our product catalogues you'll notice that the available quantities of each item are listed in the information section (see image 1, below); and the available quantities are also listed in the item description on the order form. Be sure not to order more than is available for a smoother ordering experience.
How do I place an order?
Easy! Just browse through our products under the ‘
Hire Stuff’ menu to see our full range of awesome items available for hire. When you're ready to order just click on the "
Place Order" button that you see floating around the website and it will take you to our interactive order form.
Simply select the items that you wish to order by pressing the corresponding arrow, and add more items by clicking the 'up' arrow or typing the number that you wish to order directly into the quantity box. Choose items from different categories by clicking the different tabs along the top of the order form, and when you're finished simply click the tab labelled "Complete Order". Enter your details here and click the "Place Order" button.
We'll review your order and get back to you asap to confirm that all of your selected items are available on your event date, then once confirmed we'll arrange payment and pick up/delivery details.
How big are the games?
For every one of our games we have their individual dimensions listed along with a description and photos of them -- you can find detailed info for each game here.
But we understand that sometimes it's tricky to visualise sizes just from dimensions, so that's why we include heaps of photos of our games on our website as well as our
Facebook pages. Every photo we publish is of our games, so you can be sure that what you see is what you get! :)